KYC

Can I have more than one account?

At the moment it is not possible to create more than one account for one person, nor is it possible to change the KYC after registration.

How do I register a business account?

Midas does not support the option to create business accounts currently, but it may be available later, keep an eye on our announcements.

Will there be any restrictions to pass the KYC? For the US users for example?

No one will be excluded as part of this KYC onboarding.

How long does an identity check take?

Sumsub standard check normally takes about 3 minutes. In case of difficulties, it may last for up to 24 hours. If you haven't received a reply during this period, please contact Sumsub support team.

What restrictions will apply to accounts that do not pass KYC?

Without KYC after 28th April, users can: - Withdraw their funds at any time. Without KYC users will not be able to: - Deposit - Have access to swap - Earn payouts - Receive affiliate rewards

What to do if I failed verification?

During the check, you have five attempts to upload correct documents or provide relevant data. Otherwise, you will not be able to pass verification. If you have uploaded incorrect documents five times, or you have some questions about the check, feel free to contact Sumsub support team. Do the following steps: - Contact Sumsub
https://midas.kb.help/contacting-sumsub-midas-kyc-provider-support/ - Follow the instructions provided by Sumsub support team. Make sure you’re uploading the correct documents so that you don’t get rejected again; - Upload the required documents; - Wait for the system’s response.

Where can I read more about KYC?

Last modified 1mo ago